Crunchyroll/VRV linking bug

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13 cr points
Send Message: GB Post
21 / M / Milky Way Galaxy
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Posted 4/18/19 , edited 4/18/19
Last year I linked my Crunchyroll to my VRV both with the same gmail. Somehow my VRV account was deleted and not by me. I ended up having to make a new account, but was able to use the SAME gmail to make the VRV account for whatever reason. At that time, I cancelled my Crunchyroll and paid another monthly fee for VRV.

I stopped using VRV around December when Funimation was taken out and so I subscribed to Funimation for 2 months. Recently, I came back to subscribing to Crunchyroll. I then remembered about VRV and decided to link my same Crunchyroll to my new VRV account(this is the same account that I had to make when my VRV account somehow got deleted, but was somehow able to use the gmail for the new one that the old one was using? No idea how that even happens. It's as if I never made the first VRV account in the first place) and it says my Crunchyroll account has already been linked.

Can someone help me out how to know EXACTLY which VRV account is being linked to my Crunchyroll account? Because I've only ever made 2 VRV accounts and the second one is using the EXACT same gmail as the first one because the first one magically just got deleted and I was able to use that same gmail to make my new account. I have not made a 3rd, a 4th and so on, nor have I used any other gmail to make my VRV account. In fact, my Funimation account is the exact same gmail as the other 2 services.

I only have 4 gmails; YouTube/social media, Real Esate/Businesses, Politics/Gaming/Reddit updates and Streaming services(obviously this is the gmail that uses all 3 sites/apps that also is used for Amazon Prime(Video), Netflix, Hulu, etc.).

So yeah, I'm kind of stuck in a stalemate here.
13 cr points
Send Message: GB Post
21 / M / Milky Way Galaxy
Offline
Posted 4/21/19 , edited 4/21/19
Dang, no help yet?
56957 cr points
Send Message: GB Post
62 / M / Earth
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Posted 4/21/19 , edited 4/21/19

Versatile97 wrote:

Dang, no help yet?


These are the user forums where we help each other if possible... For actual account issues, you need to contact support.

CR: /contact

VRV: https://help.vrv.co/hc/en-us/requests/new
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