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Why is PM disabled?

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Posted 3/4/19 , edited 3/6/19
Mebbers CR is competing in a bizarre "Worst Customer Service Ever" competition? I like their chances of winning.
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21 / M / Norway
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Posted 3/4/19 , edited 3/4/19
I can't even make new posts on forums. I started using cruncyroll after the glitch happened, so I don't even know what to look when it comes to PMs. I click on inbox and it only takes me back to the main site without any notify that it's disabled lol
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23 / M / Cali
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Posted 3/4/19 , edited 3/4/19
A friend of mine sent me a few guest passes through PMs, but since I can't access them, 2 of them already expired. I hate it when they go to waste...
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26 / F / Philippines
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Posted 3/5/19 , edited 3/6/19

greyhooter wrote:

Mebbers CR is competing in a bizarre "Worst Customer Service Ever" competition? I like their chances of winning.


I've been hearing news about gaming companies/producers, websites, and overall just a lot of groups doing the worse thing possible and not listening to their customer/user base since last year. I'm confused about what their goal is since they're actively pissing off people they should be pleasing.
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F / Boston-ish
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Posted 3/6/19 , edited 3/6/19

Tira-Severin wrote:

... I click on inbox and it only takes me back to the main site without any notify that it's disabled lol


The notice is in the little pink banner box that you might be overlooking:

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21 / M / Norway
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Posted 3/6/19 , edited 3/6/19

lorreen wrote:


Tira-Severin wrote:

... I click on inbox and it only takes me back to the main site without any notify that it's disabled lol


The notice is in the little pink banner box that you might be overlooking:



Nope, that one doesn't pop up either. But at least I know that, so it's just another bug xD

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Posted 3/6/19 , edited 3/6/19

yumikikoharu wrote:
I'm confused about what their goal is since they're actively pissing off people they should be pleasing.


I mean, a triple A game publisher can afford to dick fans about and still trust they'll end up buying the next Big Game anyway. That's how Activision and EA still exist.

But an anime streaming service? It's pretty ballsy to be pissing off a paying customer base that could literally go watch your content on Youtube for free if they were so inclined.

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Posted 3/7/19 , edited 3/7/19
this whole site is broken. absolutely any function related to comments and PM's on the site has never worked since Ive joined. I cant even talk to new "buddies". cant make friends. most posts either dont post or they double post. no notifications work, achievements dont work properly. comments under videos have no notifications and are bugged on making replies. The CR points are worthless, and Ive never been able to send or receive a Private message.

WHY IS THE SITE BROKEN? WHY WONT THEY FIX IT? HAS IT EVER WORKED?
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26 / M / Aus
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Posted 3/7/19 , edited 3/7/19
this has been a problem for a while now whats happening?
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26 / F / Philippines
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Posted 3/7/19 , edited 3/7/19

Gerrybob wrote:

this whole site is broken. absolutely any function related to comments and PM's on the site has never worked since Ive joined. I cant even talk to new "buddies". cant make friends. most posts either dont post or they double post. no notifications work, achievements dont work properly. comments under videos have no notifications and are bugged on making replies. The CR points are worthless, and Ive never been able to send or receive a Private message.

WHY IS THE SITE BROKEN? WHY WONT THEY FIX IT? HAS IT EVER WORKED?


It has. Back then. Way better when this site was illegal cause at least the mods actually cared.
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39 / F / Shattered in a wo...
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Posted 3/7/19 , edited 4/1/19

Humms wrote:

Move on people.

They ain't doing shit.



They won't do shit, because they just wont.

They took out view counter, disabled making threads and PMs and inbox.

They probably found out that without actually fixing the problem, things would get worse. Oh no that means actually doing some hard work.... , or just simply out sourcing it out to slave labor.

They should probably buy some carbon offsets for all the plastic they are selling to.

Must be a hard life you know. Sitting in a office all day.

So hard



Honestly, this. It's really obvious something big is going on. Legally. Plus, they took down the staff page 2ish years ago. There is no way to contact staff that care now. Like what
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54 / M / Hawai'i
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Posted 3/7/19 , edited 4/13/19

yumikikoharu wrote:


Gerrybob wrote:

this whole site is broken. absolutely any function related to comments and PM's on the site has never worked since Ive joined. I cant even talk to new "buddies". cant make friends. most posts either dont post or they double post. no notifications work, achievements dont work properly. comments under videos have no notifications and are bugged on making replies. The CR points are worthless, and Ive never been able to send or receive a Private message.

WHY IS THE SITE BROKEN? WHY WONT THEY FIX IT? HAS IT EVER WORKED?


It has. Back then. Way better when this site was illegal cause at least the mods actually cared.


I wouldn't go that far. You can still get pirated videos on youtube but I don't hear to many people calling that site illegal. CR's been a legal site longer than it ever was an illegal one.

I would say the real troubles with the site going down hill started when the in house programmers were fired a couple of years ago and programming was outsourced to Moldova. While I've heard their English is pretty good in that country, few if any there are the dedicated anime fans the in house programmers were.
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33 / M / Marshall, Michigan
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Posted 3/7/19 , edited 3/8/19

AniMatsuri wrote:
I would say the real troubles with the site going down hill started when the in house programmers were fired a couple of years ago and programming was outsourced to Moldova. While I've heard their English is pretty good in that country, but few if any there are the dedicated anime fans the in house programmers were.

when did that happen?
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62 / M / Earth
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Posted 3/7/19 , edited 3/8/19

jtjumper wrote:
when did that happen?


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23 / M / An Imouto's Lap
Online
Posted 3/9/19 , edited 3/10/19
Why don't we March to CR headquarters with some gasoline and lighters? I wanted to send one more message, just one more, but...it is too late.

The only real way to make people act is money and violence, anyway.
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