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Why is PM disabled?

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54 / M / Hawai'i
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Posted 5/11/19 , edited 19 days ago
I'm beginning to think only a group protest outside CR HQ will push them to fix this problem faster.
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26 / F / Philippines
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Posted 5/15/19 , edited 19 days ago
PM is still disabled and I'm starting to believe the thing about the porn bots might really be the case as to why it was disabled in the first place. I got a bunch of friend request since March, I think and out of all of them, only a few are actual users and the rest are bots whose profile only has a link to another, probably shady site. I still hope they fix this though.
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Posted 29 days ago , edited 19 days ago
Well here it is frigging MAY 19th and still the same "blah blah blah will be temporarily shut for..." with literally NO INFORMATION ON WHAT IS GOING ON! THIS WAS MY SOLE CONTACT FOR SOME FRIENDS THAT I MADE OVER THE INTERNET! Come on Crunchyroll...
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F / London
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Posted 28 days ago , edited 28 days ago
This is really triggering my OCD, I wonder when they'll bother to fix it.
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26 / M / Chaldea Security...
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Posted 27 days ago , edited 27 days ago

yumikikoharu wrote:

PM is still disabled and I'm starting to believe the thing about the porn bots might really be the case as to why it was disabled in the first place. I got a bunch of friend request since March, I think and out of all of them, only a few are actual users and the rest are bots whose profile only has a link to another, probably shady site. I still hope they fix this though.


Yeah, I've been getting a ton of these "friend" requests, that are all blank profiles with jumbled spam bot fair lettering. Really annoying think I've got an actual friend request or someone replied to my quote only for it to be nothingness.
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26 / F / Philippines
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Posted 26 days ago , edited 26 days ago

HopexLight wrote:


yumikikoharu wrote:

PM is still disabled and I'm starting to believe the thing about the porn bots might really be the case as to why it was disabled in the first place. I got a bunch of friend request since March, I think and out of all of them, only a few are actual users and the rest are bots whose profile only has a link to another, probably shady site. I still hope they fix this though.


Yeah, I've been getting a ton of these "friend" requests, that are all blank profiles with jumbled spam bot fair lettering. Really annoying think I've got an actual friend request or someone replied to my quote only for it to be nothingness.


Same. Most of my old buddies here have left years ago (when the site changed and became legal, more of them went away) so having new active buddies are nice then I find out the recent friend request is a bot leading to a porn site.

Many of them have blank profiles or only a profile pic but one of them even has a background and I think is a premium member. it was surprising...
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36 / M / Finland- The Cave...
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Posted 25 days ago , edited 2 days ago
I am patient in some things.

One month is ok, two is meh, 3+ ?

Now that level of incompetence even I can't approve.
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30 / M / California
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Posted 25 days ago , edited 25 days ago
Not working for me either.
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42 / M / United States
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Posted 25 days ago , edited 25 days ago
it's been months and I still get this issue when I click to view inbox.
that and several buddy requests from spam accounts.
too bad you cant report the issues directly. ah well,
been 2 years since I got a PM, just found out when I saw the warning, checked each day and the same thing happens
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26 / F / Philippines
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Posted 23 days ago , edited 21 days ago

Monkeybeasto wrote:

it's been months and I still get this issue when I click to view inbox.
that and several buddy requests from spam accounts.
too bad you cant report the issues directly. ah well,
been 2 years since I got a PM, just found out when I saw the warning, checked each day and the same thing happens


They seem to have hidden the link but you can contact staff about issues: https://www.crunchyroll.com/help?topic=contact

No guarantee it'll help though cause we already contacted them about the inbox issue and all they said is that it's 'being fixed'.
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27 / M
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Posted 22 days ago , edited 21 days ago
The one thing I know is that they are slower on things like this. If its not something that would make them lose people or something that would bring down the site then they don't put in that much effort to fix it.
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28 / M
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Posted 21 days ago , edited 21 days ago
Crunchyroll making themselves look like a bunch of idiots with their thumbs up their asses by not fixing this issue in a timely manner. Who would knowingly subscribe to premium when general features of this site go unfixed indefinitely?
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42 / M / United States
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Posted 21 days ago , edited 20 days ago
thanks! They rarely contact people sadly. I gave up on the staff long ago. I will give em one last try. tried help before o what I said, death threats ( over 30) by a troll/bot with multiple accounts deactivated and seeing 5 commercials per commercial video node.
and also for some weird reason I have an extra person as a buddy... last I checked I had only 1, which is the default.
ghost friends!
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42 / M / United States
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Posted 19 days ago , edited 18 days ago
got a reply to check teh FAQ or forum for a fix....
and the two original auto responses...
glitch or fix
so I guess they'll never fix.
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Posted 18 days ago , edited 18 days ago
Just a theory but I'm guessing they said "Ahh, crap" and disabled it rather than planning to resolve whatever the actual problems are.
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